📦 Shipping Policy

Overview
We are committed to delivering your personalized gifts in a timely and efficient manner.

Processing and Shipping Time
All orders are processed within a maximum of 7 business days.
Free Shipping – No shipping charges at all!

Delivery Estimates
May vary depending on your location.

Multiple Packages
Some items may arrive separately due to:

• Multiple warehouses
• Back orders

Order Tracking
You’ll get tracking details in your order section within 24 hours of dispatch.

Stuck or Lost Orders
We’ll send a new insured package if lost/delayed beyond control.

Cancellation Policy
Orders once placed cannot be cancelled due to personalization. Double-check details before confirming.

Contact Us
📧 Email: hamperzilla3025@gmail.com
📞 Phone: 6263178040

🔁 Refund and Replacement Policy

Overview
We focus on high-quality personalized gifts. Refunds aren't encouraged, but replacements are possible in the following cases:

Eligibility for Replacement

• Defective product
• Incorrect personalization (e.g. wrong name, spelling mistake)

Non-Replaceable Items

• Perfectly personalized products
• Items damaged not by us
• Requests after 24 hours of delivery

Replacement Process

1. 📦 Unboxing video (full, from start)
2. 📩 Email within 24 hours with order ID and issue
3. ✅ We'll verify and approve if valid
4. 🔄 Replacement sent at no extra cost

Shipping Time
Replacements may take up to 7–10 days depending on location.

Contact Us
📧 Email: hamperzilla3025@gmail.com
📞 Phone: 6263178040